FAQs

Find answers to all your frequently asked questions. Select a button to scroll down to that category.

Personal Banking

Online & Mobile

Personal Borrow

Personal Insurance

Business Banking

Business Borrow

Business Insurance

Personal Banking

You will need the payee’s name, address, phone number and account number for each of the bills you wish to pay electronically. You may print your existing payee screen and use this as a guide when scheduling these payments with your Midwest Heritage Bank Bill Pay service.

Go to your mobile banking app > "Menu" > "Transactions" > "Statement Delivery" > click the account you would like to change > move to paper or electronic > verify email address > complete.

To update your address or contact information, select "Preferences" in the menu > "Update Contact Information".

You can also contact our customer care team at 800-782-0521 to update your information.

If it is a Midwest Heritage ATM, it may take 1-2 business days; however, if it is a foreign ATM, it can take up to 7-10 business days.

SavvyMoney Credit Report provides you all the information you would find on your credit file including a list of current or previous loans, accounts and credit inquiries. You will also be able to see details on your payment history, credit utilization and public records that show up on your account. Like Credit Score, when you check your credit report, there will be no impact to your score.

If you access SavvyMoney program through your online banking, you are all set and no further action is required from you! Your email address will get updated automatically in SavvyMoney when you update it within online or mobile banking. We always encourage you to inform your financial institution of any contact information updates. 

If you signed up with SavvyMoney from our website, please log into the website > navigate to “Profile Settings” section under “Resources” within the tool.

Yes! On the home screen, click on the three dots next to the account > choose "Nickname Account". If you are in the desired account already, go to "Details" > "Settings" > change Online Display Name. Account nicknames cannot contain any punctuation. 

It’s easy — Zelle® is already available within the MHBank2Go mobile banking app! Check our app and follow a few simple steps to enroll with Zelle® today.

Yes! They will receive a notification via email or text message depending on their communication preferences.

If you have already enrolled, you do not need to take any further action. The money will move directly into your bank account, typically within minutes.

If you have not yet enrolled with Zelle®, follow these steps: Click on the link provided in the payment notification you received via email or text message > select "Midwest Heritage" > follow the instructions provided on the page to enroll and receive your payment.

Pay attention to the email address or U.S. mobile number where you received the payment notification –you should enroll using that email address or U.S. mobile number to ensure you receive your money.  

Your email address or U.S. mobile phone number may already be enrolled with Zelle® at another bank or credit union. Call our customer support team and ask them to move your email address or U.S. mobile phone number to Midwest Heritage so you can use it for Zelle®.  

Once customer support moves your email address or U.S. mobile phone number, it will be connected to your Midwest Heritage account so you can start sending and receiving money with Zelle® through the MHBank2Go mobile banking app and online banking. Please call Midwest Heritage customer support toll-free at 800-782-0521 for help. 

Customer 2 Customer allows you to transfer money to another person with a Midwest Heritage account and requires you to know the account information of the recipient. Zelle® allows you to send money to friends and family, even if they bank somewhere else!

Mobile remote deposits will be available the business day after the deposit has posted, unless a hold has been placed.

There are two ways to hide your accounts from view.

  1. Go to “Preferences” > “Account Preferences” > click on the account > “Account Visibility” make sure “Home” is checked.
  2. Or, click on the account from the “Home” page > “Details & Settings” to edit you accounts visibility on the home page.

Individual deposits above a certain dollar amount may take up to seven business days to become available. 

Check and deposit images as well as electronic statements are available through both the browser and app version of the new application.

If you don’t know the person or aren’t sure you will get what you paid for (for example, items bought from an online bidding or sales site), you should not use Zelle® for these types of transactions.

These transactions are potentially high risk (just like sending cash to a person you don’t know is high risk). Neither Midwest Heritage nor Zelle® offers a protection program for any authorized payments made with Zelle® – for example, if you do not receive the item you paid for or the item is not as described or as you expected.  

Users are protected should an unauthorized transaction initiate from your online banking or mobile banking login.  

Zelle® does not have the same protections as your credit card or a debit card transaction, such as the ability to dispute purchase transactions, due to this difference we recommend you only send money to known and trusted recipients when using Zelle®.  

Once you send money with Zelle®, you do not have the ability to cancel the payment if the recipient has already enrolled.  

You can send, request, or receive money with Zelle®. To get started, log into the MHBank2Go mobile app > select “Send Money with Zelle®" > enter your email address or U.S. mobile phone number to receive a one-time verification code > enter the verification code > accept Terms and Conditions. You’re ready to start sending and receiving with Zelle®!

To send money using Zelle®, simply select someone from your mobile device’s contacts (or add a trusted recipient’s email address or U.S. mobile phone number) > add the amount you’d like to send and an optional note > review > push “Send.”

In most cases, the money is available to your recipient in minutes.

To request money using Zelle®, choose “Request,” > select the individual(s) from whom you’d like to request money > enter the amount you’d like to request and include an optional note > review > push “Request”.

To receive money, just share your enrolled email address or U.S. mobile phone number with a friend and ask them to send you money with Zelle®.   

Midwest Heritage does not charge any fees to use Zelle®.

Account numbers can be found on online statements. Go to "Menu" > "Transactions" > "Statements".

Yes. Once you are set up for online banking, go to the Account Overview page > select "Statements" from the menu on the left > read and agree to the Terms and Conditions > select "Online" as the delivery method. 

Bill pay and Zelle® accounts must have the same email address as the one used for online banking.

Download the MHBank2Go app > click "Enroll" (in the left corner of the bottom banner) > enter your personal information > "Requested Login ID" is the username you would like to use. You will be successfully enrolled!

When you enroll with Zelle® through the MHBank2Go app, your name, the name of your bank, and the email address or U.S. mobile number you enrolled is shared with Zelle® (no sensitive account details are shared – those stay with Midwest Heritage). When someone sends money to your enrolled email address or U.S. mobile number, Zelle® looks up the email address or mobile number in its “directory” and notifies Midwest Heritage of the incoming payment. Midwest Heritage then directs the payment into your bank account, all while keeping your sensitive account details private.

Midwest Heritage has over 250 ATMs that you may use surcharge-free. In addition, we are also a member of the SHAZAM® Privileged Status Network. This gives you access to thousands of surcharge-free ATMs throughout the country. Privileged Status ATMs are easy to find using Shazam’s Privileged Status ATM locator. 

In order to use Zelle®, the sender and recipient’s bank accounts must be based in the U.S.

Midwest Heritage does not control third party applications or their systems. With the update to our online and mobile banking experience, some of these third party apps may have lost their ability to connect to our environment as our connection URL was changed. You will need to contact the third party directly as Midwest Heritage does not have a direct relationship with them.

Midwest Heritage does maintain the Intuit connections for Quicken and QuickBooks for users who choose to utilize those options. 

You should provide your new account information to your direct deposit vendors; this includes payroll, social security, automated payments or dividend deposits. You should also notify vendors who automatically withdraw payments from your checking account, such as utility companies, insurance companies, internet service providers, dues and more.

You can send money to friends, family and others you trust. Since money is sent directly from your bank account to another person’s bank account, it’s important to only send money to people you trust, and always ensure you’ve used the correct email address or U.S. mobile number.

Zelle® is a fast, safe and easy way to send money directly between almost any bank account in the U.S., typically within minutes. With just an email address or U.S. mobile phone number, you can send money to people you trust, regardless of where they bank. 

A Certificate of Deposit, or CD, is a type of savings product that holds funds for a specific term at a fixed interest rate. Interest rates on CDs are typically much higher than traditional savings accounts.

If your recipient has not yet enrolled with Zelle®, the payment will remain pending and the money will not move from your account. If the recipient does not enroll within 14 days, the payment will expire, and the transaction will need to be made again. If the person you sent money to has already enrolled with Zelle®, the money is sent directly to their bank account and cannot be canceled. This is why it’s important to only send money to people you trust, and always ensure you’ve used the correct email address or U.S. mobile number when sending money.

©2018 -2019 Early Warning Services, LLC. Zelle® and the Zelle® related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

If you sent money to the wrong person, we recommend contacting the recipient and requesting the money back. If you aren’t able to get your money back, please call us at 800-782-0521 so we can help you.

If you identify or suspect missing activity through online banking, please contact our Customer Care team at 800-782-0521.

Go to "Preferences" > "Account Preferences" > scroll to the bottom under “Hidden Accounts” > click on the account > "Account Visibility" > make sure “Home” is checked.

Money sent with Zelle® is typically available to an enrolled recipient within minutes. If you send money to someone who isn’t enrolled with Zelle®, they will receive a notification prompting them to enroll. After enrollment, the money will move directly to your recipient’s account, typically within minutes.  

If your payment is pending, we recommend confirming that the person you sent money to has enrolled with Zelle® and that you entered the correct email address or U.S. mobile phone number. If you’re waiting to receive money, you should check to see if you’ve received a payment notification via email or text message. If you haven’t received a payment notification, we recommend following up with the sender to confirm they entered the correct email address or U.S. mobile phone number.  

Still having trouble? Please give the Midwest Heritage customer support team a call toll-free at 800-782-0521 or get in touch through our support page or Chat through midwestheritage.com

Visit a branch or an ATM, or contact your local branch! 

You have the ability to reset it yourself any time day or night by clicking on the “Forgot your password link.” 

Hold on to your physical check for at least 14 calendar days after the funds have been deposited into your account. After 14 days, you can destroy the check. 

Go to your Phone Settings > select the "MHBank2Go" app > allow camera access > refresh the app.

Zelle® is a great way to send money to family, friends, and people you are familiar with such as your personal trainer, babysitter or neighbor. Since money is sent directly from your bank account to another person’s bank account within minutes, it should only be used to send money to friends, family and others you trust. Neither Midwest Heritage nor Zelle® offers a protection program for any authorized payments made with Zelle® – for example, if you do not receive the item you paid for or the item is not as described or as you expected. Zelle® does not have the same protections as your credit card or a debit card transaction, such as the ability to dispute purchase transactions. Once you send money with Zelle®, you do not have the ability to cancel the payment if the recipient is already enrolled.  

VersionUUX 4.x
Android 8.x and later Supported 
Android 7.x and later Limited Support 
iOS 15.x and later Supported 
iOS 14.x and later Supported 
iOS 13.x and later Supported 
iOS 12.x and later Limited Support 

Check deposits may be declined for a number of reasons. If your deposit is declined, contact us at 800-782-0521 to learn more. 

Accidents: Impacts from a vehicle, fire, smoke or water damage

Liability: Can help pay for scenarios such as property damage, bodily injury or medical bills if you’re found liable

Weather Impacts: Snowstorms, lighting, windstorms, hail and water damage from frozen plumbing systems

Malicious Mischief: Vandalism, theft and more

No, it’s completely free! 

When a CD matures you can withdraw your money, select a new CD term at the interest rate that is being offered at maturity, or in some cases renew for the same CD term at the interest rate that is being offered at maturity.

Keeping your money and information safe is a top priority for Midwest Heritage. When you use Zelle® within our mobile app, your information is protected with the same technology we use to keep your bank account safe.

We offer terms up to 25 years with financing options, including variable rates and fixed plans. In addition, we can also offer interim/bridge financing as an option to provide short-term variable-rate financing, leading to longer term fixed-rate financing.

Online & Mobile Banking

Account numbers can be found on online statements. Go to "Menu" > "Transactions" > "Statements".

Mobile remote deposits will be available the business day after the deposit has posted, unless a hold has been placed.

Individual deposits above a certain dollar amount may take up to seven business days to become available. 

If it is a Midwest Heritage ATM, it may take 1-2 business days; however, if it is a foreign ATM, it can take up to 7-10 business days.

Go to your mobile banking app > "Menu" > "Transactions" > "Statement Delivery" > click the account you would like to change > move to paper or electronic > verify email address > complete.

We are not currently offering this feature, but keep your eye out for future updates!

If your recipient has not yet enrolled with Zelle®, the payment will remain pending and the money will not move from your account. If the recipient does not enroll within 14 days, the payment will expire, and the transaction will need to be made again. If the person you sent money to has already enrolled with Zelle®, the money is sent directly to their bank account and cannot be canceled. This is why it’s important to only send money to people you trust, and always ensure you’ve used the correct email address or U.S. mobile number when sending money.

©2018 -2019 Early Warning Services, LLC. Zelle® and the Zelle® related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

If you sent money to the wrong person, we recommend contacting the recipient and requesting the money back. If you aren’t able to get your money back, please call us at 800-782-0521 so we can help you.

Yes! On the home screen, click on the three dots next to the account > choose "Nickname Account". If you are in the desired account already, go to "Details" > "Settings" > change Online Display Name. Account nicknames cannot contain any punctuation. 

Yes. Once you are set up for online banking, go to the Account Overview page > select "Statements" from the menu on the left > read and agree to the Terms and Conditions > select "Online" as the delivery method. 

Check and deposit images as well as electronic statements are available through both the browser and app version of the new application.

You have the ability to reset it yourself any time day or night by clicking on the “Forgot your password link.” 

There are two ways to hide your accounts from view.

  1. Go to “Preferences” > “Account Preferences” > click on the account > “Account Visibility” make sure “Home” is checked.
  2. Or, click on the account from the “Home” page > “Details & Settings” to edit you accounts visibility on the home page.

You will need the payee’s name, address, phone number and account number for each of the bills you wish to pay electronically. You may print your existing payee screen and use this as a guide when scheduling these payments with your Midwest Heritage Bank Bill Pay service.

To update your address or contact information, select "Preferences" in the menu > "Update Contact Information".

You can also contact our customer care team at 800-782-0521 to update your information.

The primary user will need to Log In > hover over "Administration" > "Company Administration" > "Manage Users" > "Create New User".

If you access SavvyMoney program through your online banking, you are all set and no further action is required from you! Your email address will get updated automatically in SavvyMoney when you update it within online or mobile banking. We always encourage you to inform your financial institution of any contact information updates. 

If you signed up with SavvyMoney from our website, please log into the website > navigate to “Profile Settings” section under “Resources” within the tool.

Download the MHBank2Go app > click "Enroll" (in the left corner of the bottom banner) > enter your personal information > "Requested Login ID" is the username you would like to use. You will be successfully enrolled!

If you identify or suspect missing activity through online banking, please contact our Customer Care team at 800-782-0521.

Go to "Preferences" > "Account Preferences" > scroll to the bottom under “Hidden Accounts” > click on the account > "Account Visibility" > make sure “Home” is checked.

No, it’s completely free! 

Midwest Heritage does not control third party applications or their systems. With the update to our online and mobile banking experience, some of these third party apps may have lost their ability to connect to our environment as our connection URL was changed. You will need to contact the third party directly as Midwest Heritage does not have a direct relationship with them.

Midwest Heritage does maintain the Intuit connections for Quicken and QuickBooks for users who choose to utilize those options. 

VersionUUX 4.x
Android 8.x and later Supported 
Android 7.x and later Limited Support 
iOS 15.x and later Supported 
iOS 14.x and later Supported 
iOS 13.x and later Supported 
iOS 12.x and later Limited Support 

Your email address or U.S. mobile phone number may already be enrolled with Zelle® at another bank or credit union. Call our customer support team and ask them to move your email address or U.S. mobile phone number to Midwest Heritage so you can use it for Zelle®.  

Once customer support moves your email address or U.S. mobile phone number, it will be connected to your Midwest Heritage account so you can start sending and receiving money with Zelle® through the MHBank2Go mobile banking app and online banking. Please call Midwest Heritage customer support toll-free at 800-782-0521 for help. 

Check deposits may be declined for a number of reasons. If your deposit is declined, contact us at 800-782-0521 to learn more. 

Hold on to your physical check for at least 14 calendar days after the funds have been deposited into your account. After 14 days, you can destroy the check. 

If you use Quicken, QuickBooks, or other financial management tools, it is possible that those programs are logging in periodically to update your account information and transactions.

If you expect that this was fraudulent activity instead, update your password as soon as you can or call your local branch.

Bill pay and Zelle® accounts must have the same email address as the one used for online banking.

Go to your Phone Settings > select the "MHBank2Go" app > allow camera access > refresh the app.

Yes, you can easily choose when SavvyMoney contacts you. Navigate to the “Resources” tab > under “Profile Settings”, you can choose which email notifications you receive. SavvyMoney sends out three types of emails: Credit Monitoring Alerts, General Messages and Monthly Notices. You will be automatically enrolled in all email communications and can easily unselect the specific email types you wish to not receive.

Midwest Heritage does not charge any fees to use Zelle®.

In order to use Zelle®, the sender and recipient’s bank accounts must be based in the U.S.

Yes, SavvyMoney Credit Score and all other features are available on mobile and tablet devices and is integrated within our mobile banking app.

Yes. After you have enrolled in Credit Score for the first time, SavvyMoney will monitor and send email alerts when there’s been a change to your credit profile. When applicable, you can also find these monitoring alerts within your online or mobile banking account.

It’s easy — Zelle® is already available within the MHBank2Go mobile banking app! Check our app and follow a few simple steps to enroll with Zelle® today.

You can send, request, or receive money with Zelle®. To get started, log into the MHBank2Go mobile app > select “Send Money with Zelle®" > enter your email address or U.S. mobile phone number to receive a one-time verification code > enter the verification code > accept Terms and Conditions. You’re ready to start sending and receiving with Zelle®!

To send money using Zelle®, simply select someone from your mobile device’s contacts (or add a trusted recipient’s email address or U.S. mobile phone number) > add the amount you’d like to send and an optional note > review > push “Send.”

In most cases, the money is available to your recipient in minutes.

To request money using Zelle®, choose “Request,” > select the individual(s) from whom you’d like to request money > enter the amount you’d like to request and include an optional note > review > push “Request”.

To receive money, just share your enrolled email address or U.S. mobile phone number with a friend and ask them to send you money with Zelle®.   

Personal Borrow

To determine which type of mortgage is right for you, you’ll want to take a step back and evaluate your current financial situation. The type of mortgage you get can be dependent upon your credit history, how much savings you have for a down payment, stable employment history and more.

You can gain equity in your home in one of two main ways. The first is through the down payment that you may have put on your home combined with your monthly payments towards the principal balance. The second factor is the fluctuating market value of your home. These two facts can be combined to determine the equity you’ve accumulated on your home. For a quick calculation, you can divide your current mortgage balance by the market or appraised value of your home.

If you have multiple loans with a high interest rate, it can be beneficial to consolidate them into one monthly payment. Debt Consolidation Loans can offer a lower interest rate, as well as, saving you money in the long run.**

You will need the payee’s name, address, phone number and account number for each of the bills you wish to pay electronically. You may print your existing payee screen and use this as a guide when scheduling these payments with your Midwest Heritage Bank Bill Pay service.

There are three major credit-reporting bureaus — Equifax, Experian and Transunion — and two scoring models — FICO or VantageScore — that determine credit scores. Financial institutions use different bureaus, as well as their own scoring models. Over 200 factors of a credit report may be considered when calculating a score and each model may weigh credit factors differently, so no scoring model is completely identical but should directionally be similar. 

Types of debt that can be consolidated include credit cards, medical debt, personal loans and more.

SavvyMoney is a comprehensive Credit Score program offered by your financial institution, that helps you stay on top of your credit. You get your latest credit score and report, an understanding of key factors that impact the score, and can see the most up to date offers that can help reduce your interest costs or lower your monthly payments. With this program, you always know where you stand with your credit and how your financial institution can help save you money. 

Credit Score also monitors your credit report daily and informs you through digital banking and by email if there are any big changes detected such as: a new account being opened, change in address or employment, a delinquency has been reported or an inquiry has been made. Monitoring helps users keep an eye out for identity theft. 

A home equity loan offers fixed payments and interest, along with a lump sum up front. On the other hand, a HELOC offers a revolving line of credit with variable payment amounts and variable interest rates. This allows you to tap into the allowed credit line as needed. Learn more in our home equity financing article.

Determining whether a home equity loan or HELOC is right for you can be based on your individual project and financing needs. Learn more in this helpful blog or reach out directly to one of our local lenders for guidance!

Midwest Heritage utilizes Farm Service Agency guarantees for farm ownership, cattle and equipment loans, which may not qualify for direct bank loans. This allows us to better serve the young, beginning and small farmers that may not meet our normal underwriting criteria. Guarantees can also be used if you are looking to expand your acreage or buy your first farm and do not have the normal 20% to 30% down payment. Your down payment requirement can be as little as 10% in cash or other equity.

Yes, SavvyMoney Credit Score and all other features are available on mobile and tablet devices and is integrated within our mobile banking app.

There are many factors that can go into preparing to buy a home. These can include building your credit, saving up a down payment and having a stable job history. One of the first steps is getting pre-qualified to determine how much house you can afford and the loan limit that you’d need to stick within. You can get pre-qualified 7 a.m. – 7 p.m., 7 days a week with Midwest Heritage.

ATVs, jet skis and snowmobiles all qualify for recreational vehicle loans. We also offer loans for boats and RVs.

No, Midwest Heritage uses its own lending criteria when making final loan decisions. However, the SavvyMoney tool can show you estimated savings opportunities on new and existing loans. Final rate, term, monthly payment, and other factors will be determined at the time of application.

Lending rates vary based on the type of recreational vehicle, loan amount, credit score and more.

To determine how much mortgage you can afford, there are several factors to take into account. Factors include your debt-to-income ratio, household income and available savings for a down payment. You can use this mortgage calculator to help determine how much mortgage you can afford, which is also dependent upon current interest rates.

Personal loans can be used for just about anything you are needing to fund. This includes paying off other debt, financing home improvement projects, family vacations, or big events like a wedding or adoption.

Yes, Midwest Heritage offers a number of financing options for when you’re ready to build. Different restrictions and options apply depending on property acreage, usage, location and whether the home will be a primary or secondary residence. Speak with a Midwest Heritage lender to learn more.

As long as you regularly access digital banking, your credit score will be updated every 30-days and displayed within your online banking screen. You also have the ability to refresh your credit score and full credit report every 24-hours by clicking “Refresh Score” by navigating to the detailed Credit Score Dashboard from within digital banking.

SavvyMoney uses bank-level encryption and security measures to keep your data safe and secure. Your personal information is never shared with or sold to a third party.

The Score Simulator is an interactive tool that allows you to select various actions you may take and see how your score could be affected. Different actions, like paying off a credit card balance might make your score move up or down. Just like checking your credit score through SavvyMoney, using the simulator does not affect your actual credit score.

Home equity is the property’s market value minus any remaining loan balances or liens (like a mortgage) on the property. In other words, the equity you have in your home is equal to the amount of your house that you own.

SavvyMoney Credit Score can help you manage your credit so when it comes time to borrow for a big-ticket purchase — like buying a home, car or paying for college — you have a clear picture of your credit health and can qualify for the lowest possible interest rate. You’ll also see offers on how you can save money on your new and existing loans with Midwest Heritage.

A personal loan allows you to borrow a lump-sum to pay for expenses and offers monthly installments for repayment. Your interest rate and monthly financing terms are dependent upon credit score, credit history, annual income and debt-to-income ratio.

It’s suggested that you spend less than 10% of your take-home pay on an Auto Loan payment to allow for other living and unexpected expenses. Once you determine how much you are able to comfortably spend on a car payment each month, you can use that number to determine the overall Auto Loan that you are able to afford. The size of your down payment on a car will also impact your monthly payment.

While personal loans can be used to purchase a vehicle or fund home renovation projects, the main difference between these types of loans is that a personal loan is unsecured. This means that there is no collateral provided to receive the funds, similar to a credit card. On the other hand, auto and home equity loans are secured loans with specific collateral.

Conventional mortgage loans fall into two categories, conforming and non-conforming, determined by the guidelines set by the Federal National Mortgage Association (Fannie Mae). 30-year and 15-year, fixed rate mortgage loans are the most popular type of conventional loans. With this type of loan, a borrower could finance up to 97% loan-to-value meeting the guidelines set by Fannie Mae.

There is usually a lot of flexibility in how you can use a home equity loan or HELOC. One of the most popular uses is for home improvements, but you can also use it for wedding costs, college education, family vacations, medical expenses, and other large expenses.

Yes. After you have enrolled in Credit Score for the first time, SavvyMoney will monitor and send email alerts when there’s been a change to your credit profile. When applicable, you can also find these monitoring alerts within your online or mobile banking account.

The down payment needed for a home varies based on the type of mortgage financing for which you are applying, your credit history and other personal financial factors. You can speak with one of our Loan Officers to determine which mortgage financing option is best for you and your available down payment options.

SavvyMoney pulls your credit profile from TransUnion, one of the three major credit reporting bureaus, and uses VantageScore 3.0, a credit scoring model developed collaboratively by the three major credit bureaus: Equifax, Experian, and TransUnion. This model seeks to make score information more uniform between the three bureaus to provide consumers a better picture of their credit health.

Yes, you can easily choose when SavvyMoney contacts you. Navigate to the “Resources” tab > under “Profile Settings”, you can choose which email notifications you receive. SavvyMoney sends out three types of emails: Credit Monitoring Alerts, General Messages and Monthly Notices. You will be automatically enrolled in all email communications and can easily unselect the specific email types you wish to not receive.

No. Checking SavvyMoney Credit Score is always a 'soft inquiry', which does not affect your credit score. Typically, lenders use ‘hard inquiries’ to make decisions about your credit worthiness when you apply for loans.

No, Midwest Heritage does not have access to your credit file unless you choose to share with them. However, if you would like to share your credit report with your financial institution or any trusted party, you can easily download your SavvyMoney credit report by navigating to the “Credit Report” tab and clicking “Download Report”. 

The SavvyMoney Credit Score makes its best effort to show you the most relevant information from your credit report. If you think that some of the information is wrong or inaccurate, we encourage you to take advantage of obtaining free credit reports from www.annualcreditreport.com, and then pursuing with each bureau individually. Each bureau has its own process for correcting inaccurate information, but every user can “File a Dispute” by clicking on the “Dispute” link within their SavvyMoney Credit Report. However, the Federal Trade Commission website offers step-by-step instructions on how to contact the bureaus and correct errors.

A VA loan is a Veterans Affairs loan for those who have served in the military. VA loans are available with terms ranging from 10-30 years with fixed rates.

To set yourself up for success, it’s important to take a few steps. First, check your credit report. Your credit history can impact the interest rate and payment for your loan. If you would like to improve your credit score, check out this helpful blog with tips to build credit.

Next, get pre-qualified! Knowing the loan amount and payment you can qualify for will help set a new car budget. Once you find a car that fits within the loan budget, contact your Midwest Heritage lender for final approval.

A HELOC is a home equity line of credit.

Determining if a home equity loan or HELOC can be based on your individual project and financing needs. Learn more in this helpful blog or reach out directly to one of our local lenders for guidance!

A Federal Housing Administration (FHA) loan offers a variety of mortgage financing options, including both low and no down payment options. It also includes flexibility for individuals with potentially adverse credit history. These loans are available with terms ranging from 15-30 years with fixed rates. Mortgage insurance is required for FHA loans.

A Rural Development (RD) loan offers a range of options from low to no down payment as well as added flexibility for individuals with limited or potentially adverse credit history. These loans are available with terms ranging from 15-30 years with fixed rates. Mortgage insurance is a requirement for this program.

No. SavvyMoney is entirely free, and no credit card information is required to register.

You can get pre-qualified for a mortgage by submitting a few pieces of key information. Getting pre-qualified for a home loan allows you to receive an estimate for your borrowing limit based on information you provide regarding your finances and a credit check. Get pre-qualified between 7 a.m. – 7 p.m., seven days a week with Midwest Heritage by completing this inquiry form.

If you’re thinking about refinancing your mortgage, there are a few factors to consider. It can pay off to refinance your mortgage if you’re looking to secure a lower rate, shorten your loan term, change the individuals listed on the mortgage, cash-out refinance for renovations and more. Speak with one of our local lenders to determine if refinancing your mortgage is right for you.

SavvyMoney Credit Report provides you all the information you would find on your credit file including a list of current or previous loans, accounts and credit inquiries. You will also be able to see details on your payment history, credit utilization and public records that show up on your account. Like Credit Score, when you check your credit report, there will be no impact to your score.

Personal Insurance

Umbrella insurance policies work by picking up where your typical liability insurance leaves off. 

Collision coverage pays for damages to your car should you collide with another car or object such as a tree or building. 

Comprehensive coverage pays for damages to your car from non-collision events, such as wind/hail, theft, broken windshield, animal collision, and other events. 

Yes! There are three different settlement options of Homeowners Insurance coverage: Actual Cash Value, Replacement Cost and Guaranteed Replacement Value.

Each carrier uses a different formula to calculate premiums, but generally the following are taken into consideration:

  • Age
  • Gender
  • Marital status
  • Type of car
  • Vehicle usage
  • Driving record
  • Driving frequency
  • Geographic location
  • Insurance and financial background

While your Homeowners Insurance policy is unique to you, there are standard elements that most plans provide. Common Homeowners Insurance elements can include: exterior and interior damage, liability coverage for injuries and damages, or rental coverage while your home is being repaired.

Midwest Heritage makes it quick and easy for you to obtain a free and personalized insurance quote. Below are a few of the items we will need to provide an accurate quote:

  • Valid driver’s license number
  • Vehicle identification number (VIN)
  • Physical address where your vehicle is

There’s a variety of ways to lower your insurance costs, including working with an independent insurance agency committed to quoting the best coverage for your budget, like Midwest Heritage Insurance Services. Our experienced agents can help you identify ways to reduce your personal and business insurance expense. Contact us today to learn more.

Umbrella insurance protects you from acquiring large payouts from bodily and personal injury claims, property damage, landlord liability, and defamation and slander lawsuits.

Anyone can benefit from an Umbrella Insurance policy. The types of lawsuits that Umbrella Insurance usually cover are the ones that have the ability to wipe out your whole savings. A good rule of thumb on whether to purchase Umbrella Insurance or not, is if your Auto or Homeowners Liability Insurance is less than the overall value of all of your assets. 

All drivers are required by law to have bodily injury and property damage liability coverage. Bodily injury liability provides coverage for injuries you may cause to another party. Property damage liability helps pay for repairs or replacement of another driver’s vehicle or property you may damage. 

In addition to wanting to cover yourself in case of a disaster, many landlords require all tenants show proof of renters insurance. Our team is able to work with you to ensure you get the coverage outlined in your lease agreement and easily provide your proof of insurance to satisfy the requirements needed.

Just like any vehicle, you need protection. Recreational vehicle insurance helps protect against weather-related events, theft/vandalism and other accidents. Coverage provided depends on how you use your vehicle and where you reside. Different states require different coverage. Our team of licensed insurance agents will walk you through how to obtain the best coverage that fits your life and budget!

Business Banking

To update your address or contact information, select "Preferences" in the menu > "Update Contact Information".

You can also contact our customer care team at 800-782-0521 to update your information.

Yes! On the home screen, click on the three dots next to the account > choose "Nickname Account". If you are in the desired account already, go to "Details" > "Settings" > change Online Display Name. Account nicknames cannot contain any punctuation. 

The cost of commercial surety bonds depends mainly on three factors: risk, type of bond and the length of the bond’s term. For more information specific to your needs, please reach out to our team and we will be in contact with you.

The primary user will need to Log In > hover over "Administration" > "Company Administration" > "Manage Users" > "Create New User".

Account numbers can be found on online statements. Go to "Menu" > "Transactions" > "Statements".

Yes. Once you are set up for online banking, go to the Account Overview page > select "Statements" from the menu on the left > read and agree to the Terms and Conditions > select "Online" as the delivery method. 

First, business income exposure is used when coverage is triggered by commercial property damage from a loss that causes a slowdown or suspension of its operations. To calculate your business income exposure, take your total revenue and subtract your expenses that will not continue (including operating expenses).

Midwest Heritage is thrilled to be able to support connections for both Quicken and QuickBooks.

Download the MHBank2Go app > click "Enroll" (in the left corner of the bottom banner) > enter your personal information > "Requested Login ID" is the username you would like to use. You will be successfully enrolled!

We are not currently offering this feature, but keep your eye out for future updates!

When you enroll with Zelle® through the MHBank2Go app, your name, the name of your bank, and the email address or U.S. mobile number you enrolled is shared with Zelle® (no sensitive account details are shared – those stay with Midwest Heritage). When someone sends money to your enrolled email address or U.S. mobile number, Zelle® looks up the email address or mobile number in its “directory” and notifies Midwest Heritage of the incoming payment. Midwest Heritage then directs the payment into your bank account, all while keeping your sensitive account details private.

Midwest Heritage has over 250 ATMs that you may use surcharge-free. In addition, we are also a member of the SHAZAM® Privileged Status Network. This gives you access to thousands of surcharge-free ATMs throughout the country. Privileged Status ATMs are easy to find using Shazam’s Privileged Status ATM locator. 

In order to use Zelle®, the sender and recipient’s bank accounts must be based in the U.S.

Midwest Heritage does not control third party applications or their systems. With the update to our online and mobile banking experience, some of these third party apps may have lost their ability to connect to our environment as our connection URL was changed. You will need to contact the third party directly as Midwest Heritage does not have a direct relationship with them.

Midwest Heritage does maintain the Intuit connections for Quicken and QuickBooks for users who choose to utilize those options. 

You should provide your new account information to your direct deposit vendors; this includes payroll, social security, automated payments or dividend deposits. You should also notify vendors who automatically withdraw payments from your checking account, such as utility companies, insurance companies, internet service providers, dues and more.

Having a surety bond can help businesses build trust with clients and demonstrate their commitment to fulfilling their obligations. It can also help businesses qualify for projects and contracts that require a surety bond.

Zelle® is a fast, safe and easy way to send money directly between almost any bank account in the U.S., typically within minutes. With just an email address or U.S. mobile phone number, you can send money to people you trust, regardless of where they bank. 

If your recipient has not yet enrolled with Zelle®, the payment will remain pending and the money will not move from your account. If the recipient does not enroll within 14 days, the payment will expire, and the transaction will need to be made again. If the person you sent money to has already enrolled with Zelle®, the money is sent directly to their bank account and cannot be canceled. This is why it’s important to only send money to people you trust, and always ensure you’ve used the correct email address or U.S. mobile number when sending money.

©2018 -2019 Early Warning Services, LLC. Zelle® and the Zelle® related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

If you sent money to the wrong person, we recommend contacting the recipient and requesting the money back. If you aren’t able to get your money back, please call us at 800-782-0521 so we can help you.

If you identify or suspect missing activity through online banking, please contact our Customer Care team at 800-782-0521.

Go to "Preferences" > "Account Preferences" > scroll to the bottom under “Hidden Accounts” > click on the account > "Account Visibility" > make sure “Home” is checked.

Visit a branch or an ATM, or contact your local branch! 

You have the ability to reset it yourself any time day or night by clicking on the “Forgot your password link.” 

If you use Quicken, QuickBooks, or other financial management tools, it is possible that those programs are logging in periodically to update your account information and transactions.

If you expect that this was fraudulent activity instead, update your password as soon as you can or call your local branch.

VersionUUX 4.x
Android 8.x and later Supported 
Android 7.x and later Limited Support 
iOS 15.x and later Supported 
iOS 14.x and later Supported 
iOS 13.x and later Supported 
iOS 12.x and later Limited Support 

While not common, it is possible with the right credit score, financing structure or other forms of collateral to execute a loan with no cash down. If you have questions on whether or not you qualify, how much money the down payment on your loan would be or if you need a down payment, we would love to meet with you to talk further about your business and how we can make it as successful as possible.

We offer terms up to 25 years with financing options, including variable rates and fixed plans. In addition, we can also offer interim/bridge financing as an option to provide short-term variable-rate financing, leading to longer term fixed-rate financing.

If you access SavvyMoney program through your online banking, you are all set and no further action is required from you! Your email address will get updated automatically in SavvyMoney when you update it within online or mobile banking. We always encourage you to inform your financial institution of any contact information updates. 

If you signed up with SavvyMoney from our website, please log into the website > navigate to “Profile Settings” section under “Resources” within the tool.

Business Borrow

When wanting to get a business loan it is important to prepare 2-3 years of personal/business tax returns, associated K-1s and a recent personal financial statement. Additional documentation may be required depending on the type of loan/business. Your lender will walk you through the process.

Typically, anywhere from 640 and above is what you will need for a business loan. However, your credit score is only a small piece of our evaluation process. We take a look at your business history, needs and other information to determine what we can offer your business. If we can't offer you a business loan, we can sit down and figure out other solutions that can help your business thrive.

Getting a business loan doesn't need to be complicated when you work with an experienced lender. First, you should evaluate what kind of loan you need by figuring out where your finances are. Decide how much money you will need to get going or enhance the company.

Next, you will need to talk to one of our lenders. They may ask you to provide financial info and business documentation. This helps our credit team see what you can qualify for. Your lender is your point of contact through the process from application to closing.

Midwest Heritage utilizes Farm Service Agency guarantees for farm ownership, cattle and equipment loans, which may not qualify for direct bank loans. This allows us to better serve the young, beginning and small farmers that may not meet our normal underwriting criteria. Guarantees can also be used if you are looking to expand your acreage or buy your first farm and do not have the normal 20% to 30% down payment. Your down payment requirement can be as little as 10% in cash or other equity.

At Midwest Heritage, we take a look at the whole picture when it comes to your business. While a credit score of 640 and above is preferred, we don’t define you by your credit score. We take a look at your history and see what we can offer your business. If we can’t offer you a business loan, we can sit down and figure out other solutions that can help your business thrive.

Yes! We can finance owner-occupied building construction, purchases or remodels. Financing options may also include investment properties.

Typically, anywhere from 640 and above is what you will need for a business loan. Luckily, we can help you find solutions. We don’t define you by your credit score. We take a look at your history and see what we can offer your business. If we can’t offer you a business loan, we can sit down and figure out other solutions that can help your business thrive.

It is possible with the right credit score, financing equipment or other forms of collateral. If you have questions on whether or not you qualify, how much money the down payment on your loan would be or if you need a down payment, we would love to meet with you to talk further about your business and how we can make it as successful as possible.

The down payment needed for a home varies based on the type of mortgage financing for which you are applying, your credit history and other personal financial factors. You can speak with one of our Loan Officers to determine which mortgage financing option is best for you and your available down payment options.

If you can treat it, we can finance it. From veterinary practices to optometrists and beyond, we offer unique lending solutions to fit your specific practice finance needs.

Yes, you can easily choose when SavvyMoney contacts you. Navigate to the “Resources” tab > under “Profile Settings”, you can choose which email notifications you receive. SavvyMoney sends out three types of emails: Credit Monitoring Alerts, General Messages and Monthly Notices. You will be automatically enrolled in all email communications and can easily unselect the specific email types you wish to not receive.

No. Checking SavvyMoney Credit Score is always a 'soft inquiry', which does not affect your credit score. Typically, lenders use ‘hard inquiries’ to make decisions about your credit worthiness when you apply for loans.

No, Midwest Heritage does not have access to your credit file unless you choose to share with them. However, if you would like to share your credit report with your financial institution or any trusted party, you can easily download your SavvyMoney credit report by navigating to the “Credit Report” tab and clicking “Download Report”. 

The SavvyMoney Credit Score makes its best effort to show you the most relevant information from your credit report. If you think that some of the information is wrong or inaccurate, we encourage you to take advantage of obtaining free credit reports from www.annualcreditreport.com, and then pursuing with each bureau individually. Each bureau has its own process for correcting inaccurate information, but every user can “File a Dispute” by clicking on the “Dispute” link within their SavvyMoney Credit Report. However, the Federal Trade Commission website offers step-by-step instructions on how to contact the bureaus and correct errors.

If you use Quicken, QuickBooks, or other financial management tools, it is possible that those programs are logging in periodically to update your account information and transactions.

If you expect that this was fraudulent activity instead, update your password as soon as you can or call your local branch.

While not common, it is possible with the right credit score, financing structure or other forms of collateral to execute a loan with no cash down. If you have questions on whether or not you qualify, how much money the down payment on your loan would be or if you need a down payment, we would love to meet with you to talk further about your business and how we can make it as successful as possible.

Business Insurance

The injured employee must immediately be seen by a healthcare professional and provide medical reports to support any claims. Employees can then begin the claims filing process with the assistance of Midwest Heritage, being sure to include any state-mandated paperwork or forms. If an employee’s claim is approved, the employee will receive their compensation payments and return to work when they are able.

The cost of commercial surety bonds depends mainly on three factors: risk, type of bond and the length of the bond’s term. For more information specific to your needs, please reach out to our team and we will be in contact with you.

Any business with a board of directors, executive team, and officers should consider obtaining D&O insurance. This type of coverage can help protect the personal assets of the individuals who hold these positions in case they are sued for decisions made on behalf of the company.

In addition to your property insurance for brick-and-mortar buildings, business personal property includes tangible items used in the operation of a business that are not permanently attached to a building, such as furniture, inventory for sale, raw material, furnishings, office supplies, electronics, equipment, machinery and much more.

D&O lawsuits can arise from a variety of situations, including breach of fiduciary duty, mismanagement of funds, failure to comply with regulations, and conflicts of interest. Any decision or action taken by a director or officer that results in harm to the company, its shareholders or other stakeholders could potentially lead to a lawsuit.

Commercial property insurance typically covers damage or loss to a business's physical assets, including buildings, equipment, inventory, and furniture. It can also cover damage caused by natural disasters, vandalism, theft, and other unexpected events.

Business liability insurance typically covers legal fees, settlements, and judgments related to claims brought against your business. This can include bodily injury, property damage, libel, slander, and other types of claims. However, it's important to read your policy carefully to understand exactly what is covered and what is excluded.

Any business that interacts with the public, either in person or online, should consider getting liability insurance. This includes businesses that offer services, sell products, or have employees. Even if you believe your business is low-risk, it's important to protect yourself from unexpected lawsuits.

Commercial property insurance is typically not required by law, but it may be required by lenders or landlords. Additionally, it is highly recommended for any business to protect their assets and mitigate potential financial losses.

A business owners policy is a good option for small businesses that have physical locations or assets that need to be protected, as well as those that have employees or interact with customers. It is particularly useful for businesses that face common risks such as fire, theft, or lawsuits.

Any business that stores sensitive customer data, such as credit card information or personal identifiable information, should consider cyber liability insurance. This includes small businesses, medium-sized companies, and even large corporations. Cyber threats are becoming increasingly common, and the costs associated with data breaches can be devastating for businesses of any size.

D&O insurance is a type of liability insurance that provides financial protection to the directors and officers of a company in case they are sued for wrongful acts committed in their capacity as leaders of the organization. This insurance covers legal fees, settlements, and judgments.

Commercial auto insurance typically covers liability, collision, and comprehensive coverage. Liability coverage protects businesses from financial loss in case of damages or injuries caused to others by their vehicles. Collision coverage pays for damage to the insured vehicle from a collision with another vehicle or object. Comprehensive coverage protects against damages from events like theft, fire, or vandalism.

The cost of commercial property insurance varies depending on several factors, such as the size and location of the business, the value of the assets being insured, and the level of coverage needed. Contact our team to find the best coverage for your budget.

Commercial auto insurance provides coverage for vehicles used in business operations. It protects businesses from financial loss in case of accidents, theft, or damage to their vehicles while on the job.

Workers’ compensation insurance is required by most states for businesses with one or more employees, not including the owner.

Cyber liability insurance is a type of insurance that helps protect businesses against losses or damages that may result from cyber attacks, data breaches, or other related incidents. It can cover costs associated with legal fees, notification and credit monitoring services, and even loss of income due to system downtime.

A business owners policy typically covers property damage, bodily injury, and personal and advertising injury. It may also cover business interruption, which provides financial protection in the event that your business is unable to operate temporarily due to covered losses.

Most states don’t require sole proprietors to carry workers compensation insurance. For questions about state specific laws, give us a call at 866-768-6713.

Any business that uses vehicles for business purposes, such as delivery trucks, vans, or company cars, should have commercial auto insurance. This includes small businesses, large corporations, and even nonprofit organizations that use vehicles to conduct their operations.

Injuries that occur outside of work, injuries that occur intentionally, while commuting to and from work, or due to intoxication or substance abuse are not covered.

When evaluating your general liability needs for your business, below are some factors to take into consideration:

  • What type of business do you have?
  • How big is your business?
  • Who are your customers?
  • Where is your business located?
  • How many employees do you have?
  • How experienced are your employees?
  • Where is your business housed?
  • Do you have sole proprietorship?

The more risk you take on, the more coverage you will need. As your business changes and grows, you will find your insurance needs will as well. It is always best to monitor your business operations and consult with your licensed independent agent to ensure you have the protection you need.

Business liability insurance is a type of insurance that protects a business from financial losses due to lawsuits or claims brought against them by third parties. This can include bodily injury, property damage, and other types of claims.

Our team of licensed, experienced commercial insurance agents can provide you with a free risk analysis to determine the insurance coverage needs of your business.

There’s a variety of ways to lower your insurance costs, including working with an independent insurance agency committed to quoting the best coverage for your budget, like Midwest Heritage Insurance Services. Our experienced agents can help you identify ways to reduce your personal and business insurance expense. Contact us today to learn more.

Cyber liability insurance can cover a variety of expenses related to a cyber attack or data breach. This can include costs associated with data recovery, notification and credit monitoring services, public relations and crisis management, legal fees, and even loss of income due to system downtime. The specific coverage and limits will vary depending on the policy and the needs of the business.

D&O lawsuits can arise from a variety of situations, including breach of fiduciary duty, mismanagement of funds, failure to comply with regulations, and conflicts of interest. Any decision or action taken by a director or officer that results in harm to the company, its shareholders, or other stakeholders could potentially lead to a lawsuit.