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File a Hospital Indemnity Claim

To begin your claim, contact Midwest Heritage at 515-343-5047. A customer service representative will ask you for the following information to get the claim form started, and then mail the forms to you for completion.

  • Employee name, social security number, and store location
  • Current phone number, address and email address to contact claimant

When an employee receives the claim form from Midwest Heritage:

  • Complete the statement of insured, answering all questions fully.
  • Complete Authorization for Release of Information.
  • Attach copies of itemized hospital billings. Billings must indicate date, place of service and diagnosis.

Send the completed claim form with the appropriate itemized bills to:
Midwest Heritage Insurance
1025 Braden Ave.
P.O. Box 737
Chariton, Iowa 50049.

Depending on the facts and circumstances relating to your condition, additional information may be required to process your claim.

You also have the option of contacting the Kemper Service Center directly at 844-613-6245 and sending the completed claim form with the appropriate itemized bills to:
Kemper Service Center
P.O. Box 9988
Austin, Texas 78766-9988.