Our Updated Business Hours, Branch Openings & Safety Measures

Branch Hours - Branch Clsoings

posted on Friday, March 20, 2020

At Midwest Heritage, the security and well-being of our customers, team members and communities is always our top priority. Due to concerns of the spread of the coronavirus (COVID-19) and the recent recommendations by the CDC and Governor Reynolds, our hours will change effective Saturday, March 21, 2020.

West Lakes, Windsor Heights, Fleur Drive and Urbandale Branches
Closed until further notice.

Ames Branch
Monday – Friday from 9:00 a.m. – 7:00 p.m.
Saturday – 9:00 a.m. – 5:00 p.m.
Sunday – 10:00 a.m. – 3:00 p.m.

EP True and Chariton Locations
Lobbies Closed
Drive-up windows and Interactive Teller Machines (ITMs) will be open at the EP True and Chariton locations.

Drive-Up Hours:
Monday – Friday from 8:00 a.m. – 5:00 p.m.
Saturday – 8:00 a.m. – 12:00 p.m.
Sunday – Closed

Interactive Teller Machine Hours:
Monday – Friday from 7:00 a.m. – 7:00 p.m.
Saturday – 8:00 a.m. – 5:00 p.m.
Sunday – 9:00 a.m. – 3:00 p.m.

Customers can call 800-782-0521, email customerservice@mhbank.com or use our on-line chat to set an appointment to meet in person for transactions or to access their safe deposit box. We encourage customers to utilize the variety of digital tools available to access your accounts online or via phone.  1-800-482-9821, Mhbank.com and MHBank2Go mobile app are available 24/7 to make payments, view transactions, check balances, control your debit card and more. Also, you can use the remote deposit feature to deposit checks or Zelle® to request and transfer money fast, safe and easy!

Thank you for choosing Midwest Heritage, we appreciate your patience during this time!