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Home Mortgage Survey

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Home Mortgage Survey

Please select the answer that best describes the level of service you received from the loan officer that assisted you with your mortgage loan. If you wish to explain your answers or provide additional information, please use the comment section at the end of this survey.

On a scale of 1-5 (5 is extremely satisfied), how satisfied are you with your visit to Midwest Heritage?
The loan officer provided you with all of the information you needed to select the loan product best suited for your needs.
The loan officer gave you a list a list of documents that you needed to provide in order to process your loan in a timely manner.
The loan officer kept you informed on the status of your loan.
When requesting additional information, the loan account executive clearly explained what was needed and why it was needed.
The loan officer clearly explained to you the conditions of your loan closing.
You were correctly quoted the amount of money required at loan closing.
The loan account executive provided you information about other products and services.
You will refer others to Midwest Heritage.
You received a thank you card.
Why did you choose Midwest Heritage to finance your home? (Select multiple reasons by holding down the control key.)