Deposit Account Customer Service Survey

Deposit Account Customer Survey

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Deposit Account Customer Service Survey

Please select the answer that best describes the level of service you received from the customer service representative(s) who served you.  If you wish to explain your answers or provide additional information, please use the comment section at the end of this survey.

Deposit Account Customer Service Survey

On a scale of 1-5 (5 extremely satisfied), how satisfied are you with your visit to Midwest Heritage?
The customer service representative used your name during your visit.
The office was clean and organized.
The customer service representative provided you with all of the information you needed to select the products and services best suited for your needs.
The customer service representative clearly explained to you what information is required to open a deposit account.
The customer service representative was knowledgeable and answered all of your questions during your visit.
You received information regarding online/mobile banking.
The customer service representative provided you information about other products and services.
The customer service representative explained the options available to you to protect your checking account.
You will refer others to Midwest Heritage
You will sign up for additional products and services offered by Midwest Heritage.
A customer service representative contacted you following your visit.
You received a Thank You card.