Our branches and offices will be closed on July 4th in observance of Independence Day.
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Get in touch at your convenience via emailing our Customer Care team at [email protected].

Please note that sensitive information should NOT be shared via email as it is not a secured form of communication. If you are sending us sensitive information, please contact your intended recipient to receive a link to send the information via our secure portal, Proofpoint. If you are unsure of your intended recipient, contact Customer Care via the form, phone number or email below.

Call Us: 800-782-0521
Email Us: [email protected]

Customer Care Hours
Monday – Friday: 7 a.m. – 7 p.m.
Saturday: 8 a.m. – 5 p.m.
Sunday: 9 a.m. – 3 p.m.

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The security of your account information is of major importance to you and Midwest Heritage. Therefore, before you send us e-mail, there are a few things you should know. Exercise good judgment in choosing what to include in your messages. Because there is a small risk that information transmitted via the Internet could fall into the wrong hands, we suggest that confidential information, such as account numbers or social security numbers, not be transmitted via e-mail. Instead, please contact our bank directly at 800-782-0521 or write to us at 1025 Braden Avenue, Chariton, IA, 50049.



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